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Introducing your new recycling, waste & street cleaning service provider

Urbaser: your new waste, recycling & street cleaning service provider for Tonbridge & Malling

Urbaser Tonbridge Waste Provider - Text version follows images

Urbaser Tonbridge Waste Provider - Text version follows images

Urbaser Tonbridge Waste Provider - Text version follows images

Urbaser Tonbridge Waste Provider - Text version follows images

Text version:

A new recycling, waste collection and street cleaning provider

Tonbridge & Malling Borough Council has appointed Urbaser to take over its recycling, waste collection and street cleaning services from 1 March 2019.

Urbaser is one of the largest resource and cleaning management companies in Europe and the new contract will provide residents with a greatly improved recycling service, as well as street cleaning services.

What will change?

Initially there will be no change to your current collection services.

Your collection days will stay the same for now, although we are pleased to announce that as from 1 March we will be collecting on all bank holidays (except the Christmas Day and New Year’s Day bank holidays). As such, over Easter 2019, we will be collecting on both Good Friday and Easter Monday for the first time. See opposite for a reminder of what we collect.

From 30 September 2019 Tonbridge & Malling Borough Council and Urbaser will be introducing exciting service improvements including:

  • Separate weekly food waste collections
  • Fortnightly dry mixed recycling collections including plastics, glass & cartons
  • Recycling collections of textiles, household batteries and small electrical appliances

We’ll provide more information about the new services over the coming months, but don’t worry – you’ll get plenty of notice about the changes!

New recycling service roadshows!

Visit our new recycling service roadshows running in spring and summer 2019.

It’s a great opportunity to find out more about your new service provider and the improvements to your collection services. Staff from Tonbridge & Malling Borough Council and Urbaser will be touring the borough to meet residents and answer any questions about the new service.

Come and see us on Saturday 23 March ~ 9.30am to 2.30pm at The Big Bridge, Tonbridge High Street

We will be posting details of more events on our website, so please check to find out when we will be in your area!

Keep recycling!

Until the new services are introduced, your collections will continue as normal so please keep using your green bins and boxes! Here’s a reminder of your current recycling and waste services.

Current recycling and waste services

What goes in my bin

Green-lidded bin ~ takes food waste, cardboard, garden waste

Green box ~ takes paper, cans, aerosols, kitchen foil

Black wheeled bin ~ non-recyclable waste

More recycling

There are more than 40 recycling sites around the borough where you can recycle many different materials:

  • Plastic bottles, pots & tubs
  • Cans & tins
  • Glass bottles & jars
  • CDs & books
  • Shoes & textiles
  • Newspapers & magazines

If you need to dispose of a large item you can book a bulky collection, or visit one of our Saturday freighter sites.

Use our interactive map to locate your nearest recycling site at:

*New* opt-in garden waste subscription service

From 30 September we are also introducing a new opt-in garden waste service for which there will be a charge. This will help us to significantly improve our recycling collections direct from your home to include plastics, glass and cartons as well as cans, paper and card.

Early Bird offer

If you wish to have your garden waste collected, sign up from Tuesday 7 May to Friday 2 August 2019 to get your Early Bird discount!

Early Bird offer will include:

  • Discounted price of only £35 per year (Full price £40 per year)
  • This price guaranteed for the second year on renewal
  • Continual service when your current garden waste collections end on 27 September 2019

To register from 7 May or for more information and FAQs please visit:

Tel: 01732 876147
Facebook: @tonbridgeandmalling
Twitter: @TMBC_Kent

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