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Citizens Advice Tonbridge & Malling Temporary Changes to Advice Services

Citizens Advice North & West Kent logo

Unfortunately, due to the Coronavirus (COVID-19) situation, we have taken the difficult decision to stop providing face-to-face advice until further notice.

We apologise for any inconvenience this causes, however we will be providing the same level of advice to our clients via alternative routes and we are still able to offer free, independent, confidential and impartial advice to all across North & West Kent.

You can still access advice in the following ways:
Call our Adviceline on 0300 330 9001 available Monday – Friday, 10am – 3pm

For self help advice, visit at any time

If you’re looking for help to apply for Universal Credit:

• Call us for free on 0800 144 8 444 (Monday – Friday, 8am – 6pm)
• Get support online at